24/7 Emergency Dispatch

Talk to a real human,
not a call center.

Two Denver-metro offices. One number that rings the dispatcher, not a script. Whether the heat just quit at 2am or you're planning a full system replacement, here's how to reach us.

Fastest way to reach us
303-341-1900
Tap to call dispatch
Call dispatch
303-341-1900

Answered 24/7 for emergencies. Office crew during business hours for quotes & scheduling.

Email
customhpaces@msn.com

For quotes, follow-ups, and non-urgent questions. Replies during office hours.

Office hours
Mon–Fri
7am – 4pm

24/7 emergency dispatch outside office hours, weekends, and holidays.

Service area
21 cities,
Denver metro

Two offices keep response times tight from Boulder to Parker to Castle Rock.

Two locations

Aurora & Denver offices.

Walk in for a parts pickup, drop off a check, or just say hi. The trucks deploy from both yards so help is rarely far.

Request service

Tell us what's going on.

Fill out the form and our office will follow up the same business day to schedule a tech visit, walk you through options, or send a complimentary estimate.

  • ✓ Complimentary estimates on every replacement & install project.
  • ✓ Transparent pricing. Honest, upfront quotes with no hidden fees.
  • ✓ Financing available for full system replacements.
  • ✓ 100% satisfaction guarantee on every job we do.
No heat? No cooling? Burst pipe?

Don't fill out a form. Call 303-341-1900 right now. Dispatch is staffed around the clock and we'll get a truck rolling.

We'll reply by the next business hour during office hours. For after-hours emergencies, please call.

Coverage map

Serving 21 cities across the Denver metro.

Two yards mean shorter drive times. If your zip is on the Front Range, odds are we already roll past it daily.

• Aurora
• Denver
• Centennial
• Englewood
• Lakewood
• Wheat Ridge
• Arvada
• Westminster
• Thornton
• Northglenn
• Broomfield
• Boulder
• Louisville
• Lafayette
• Brighton
• Commerce City
• Littleton
• Highlands Ranch
• Parker
• Castle Rock
• Golden

Not sure if we cover your area? Call dispatch — we'll tell you straight.

Aurora Office
3538 Peoria St
Denver Office
9126 Federal Blvd
Legend
Our offices
Service routes
Denver Metro · Colorado
Common questions

Before you call.

What counts as an emergency for after-hours dispatch? +
No heat in winter, no cooling on a high-heat day, an active leak, a gas smell, a tripping breaker on the HVAC circuit, or anything that's about to damage your home. Call 303-341-1900 and dispatch will get a truck rolling. Non-urgent issues route to next-day scheduling.
Do you give free estimates? +
Yes — complimentary estimates on every replacement and install. We come look, listen, ask, and write up an honest, upfront quote with no hidden fees. Diagnostic visits for repairs may carry a service call fee that gets applied to the repair if you move forward.
What's the fastest way to schedule? +
A phone call to 303-341-1900 — every time. Our office team can look at the truck schedule live and slot you in. The form is great for non-urgent quotes, system planning, and weekend requests.
Is financing available for a full system replacement? +
Yes. We work with financing partners for new furnaces, A/C systems, heat pumps, and full home retrofits. Ask the office or your technician about current terms — we'll walk you through monthly options before you sign anything.
Which brands do you install? +
We're an authorized dealer for all major HVAC brands — meaning we can spec the equipment that's actually right for your home and budget rather than push one manufacturer. Our techs service equipment from any brand, even if we didn't install it.
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